Sheena Sanjay
Digital Adoption - Customer Success at Whatfix
Based in Bengaluru, India
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Seniority
Other
Department
Other
Location
Bengaluru
Industry
Software Development
Company size
1.2K
Contact information
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s•••••••@buffer.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sheena Sanjay
My Talent & Expertise consists of-Account Management,Media planning strategies,Account Optimization - Generating inbound and outbound leads with strategic planning - Book of Business optimization and proactive engagement in retention management- Churn Analysis and finding root cause for product implementation -Media plans creation as per Insertion orders -Queue Management -Manage and optimize Ad-inventory for better deliverables-I have obtained and utilized basic conflict resolution skills, so as to handle difficult situations in the most professional manner possible. Strong background in customer handling and customer service (voice call, email and chat) and serving as the first point of contact for customers in the companies I have worked for.
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