Sheena Toledo
Help Desk Technician at Stefanini North America And Apac
Based in Taguig, Philippines
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Seniority
Staff
Department
Information Technology
Location
Taguig
Industry
IT Services and IT Consulting
Company size
1.9K
Contact information
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s•••••••@stefanini.com
Phone
5 credits+63 ••• •••• ••••
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Background
About Sheena Toledo
Experienced Helpdesk Technician with 4+ years providing responsive and efficient technical support across diverse environments. Proven expertise in Helpdesk Services, End-User Support, and Remote Troubleshooting, with a strong foundation in Microsoft 365, Windows OS, and Ticketing Systems like ServiceNow. I take pride in delivering clear solutions, reducing downtime, and enhancing user satisfaction by combining deep technical knowledge with excellent customer service. My background in data entry also means I bring unmatched attention to detail and a commitment to data integrity in all IT workflows.
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