Sheena Yso

Background

About Sheena Yso

As a Rostering Coordinator at CPL - Choice, Passion, Life, I apply my skills and experience in customer service, office administration, and problem solving to provide a person-centered and holistic approach to the clients' needs and preferences. I have been working in the medical practice / aged care & disability industry for over four years, and I am passionate about enhancing the quality of life for people with disabilities and complex support needs. In my current role, I maintain positive relations with clients, families, and other stakeholders, and I liaise closely with Care Coordinators to ensure a smooth handover of clients once on-boarded. I also assist clients to maintain their optimum degree of independence, dignity, privacy, choice, and quality of life, and I ensure they are informed of their rights and responsibilities. I am always looking for opportunities to learn and improve my skills and knowledge in this field, and I am committed to CPL's mission and values.