Sheetal Vivan

Background

About Sheetal Vivan

Professional Summary; Experience in Client Management, Call audit, Escalation handling, Handled customer complaints, follow up to ensure resolution, Monitor the team performance. Resource Management, Drafting cover letter for Visa, Review of Petitions, and Training team members. Work with immigration stake holders to gain an understanding of immigration objectives. Validate, test, and recommend edits to immigration SOPs. Collaborate closely with business partners to resolve all issues and mitigate liability risks. Conduct audits of various functions to ensure compliance with the policies and procedures HR Experience: Exposure in handling various HR functions like Employee Relations, Employee Engagement, Employee Recognition & Rewards. Induction, Employee background verification, Specialize in serving as a consultant to management on human resources-related issues. Revolutionizing Human Resources operations for corporate entities using demonstrated proficiency in program management, employee recruitment & retention, contract negotiations, and benefits administration. Knowledgeable advisor to organizational leaders.