Sheila Ford

Background

About Sheila Ford

Service and detailed -oriented Healthcare Professional with outstanding knowledge in financial services, customer experience, health insurance and provider credentialing. I possess over 20 years of service experience focused on building strong client relationships, where connecting with customers, managers, and other stakeholders promotes success. My objective is to secure a role that will provide me with opportunities for professional growth where I can effectively utilize my experience, problem solving and organization skills. In addition to years of combined experiences in customer service and the health insurance industry, I can also offer a positive, professional attitude and great communication skills. I face challenges in a focused solutions-oriented manner and I'm always eager to learn and can do so quickly and efficiently. Skills • Leadership • Customer service • Training and development • Critical thinking • Process improvement • Reporting • Written and verbal communication • Attention to detail • Presentation • Organizing and planning