Verified recordSoftware Development

Sheila Serrano

Production Service Engineer at Blackbaud

Based in Concord, United States

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Seniority

Staff

Department

Engineering

Location

Concord

Industry

Software Development

Company size

3.3K

Contact information

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Email

1 credit

s•••••••@blackbaud.com

Phone

5 credits

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Background

About Sheila Serrano

With over 30 years of experience in Customer Service and Computer Management, I currently work daily in an Azure Cloud Environment. My team and I ensure that client issues are resolved promptly and maintain and update software regularly to minimize bugs and ensure security. I hold certifications in Azure Fundamentals and SAFe Agile, and I am dedicated and hardworking. Having worked remotely for nearly 20 years, I thoroughly enjoy it and find it easy to communicate and build relationships virtually.

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