Shelby Saylor

Background

About Shelby Saylor

As a Sr. Customer Experience Manager at Les Mills US (LMUS), I leverage my leadership and wellness experience to create and execute strategic plans for wellness facilities and multi-site partners. I have over a decade of experience in customer experience, business development, and executive leadership in the fitness industry.I am passionate about coaching and supporting my co-workers and clients to achieve their goals and change lives through wellness. I have a proven track record of generating revenue, increasing retention, and improving quality for my accounts, as well as leading and developing teams. I have also contributed to multiple publications as an expert opinion on fitness topics and trends. I am motivated by the mission and vision of LMUS and the partners I work with, and I strive to make a positive difference in the communities I serve.