Sheldon Drake
Member Experience Professional at Imagine360
Based in Tucson, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Tucson
Industry
Insurance
Company size
831
Contact information
Reveal Sheldon's email and phone
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s•••••••@imagine360.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Sheldon Drake
A little about me? I'm a seasoned professional with a knack for driving success across diverse roles. As an Onboarding Specialist, I honed my skills in proactive outreach, elevating customer satisfaction to an impressive 99%. I excel in prioritizing and resolving issues collaboratively, maintaining a stellar Quality Assurance rate of 98%. My commitment to continuous improvement led me to validate and track customer feedback, contributing to enhanced product and tool functionality. I'm passionate about music and learning about new artists so please feel free share.
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