Shelia Bailey

Background

About Shelia Bailey

SKILLS & ABILITIES MSSQL Database, PostgreSQL, Software Integration, Network Hardware.NET, Crystal Reports, IIS (Internet Information Services), Various Antivirus, Windows Server 2008-2020, Software Patches/Upgrades, OS Updates and Upgrades, Printer Install and Configuration, Check Scanners, Check21, Symantec Backup, Identify Code Issues, Banking, Bank Teller and Item Processing, Troubleshooting, Detail Oriented, Efficient, People Person, Communication, Team Player, Medical Terminology, Medical Transcription, Medical Office, Psychology and Therapist Office Assistant and Transcription AWARDS AND ACCOMPLISHMENTS Customer’s Experience Leadership Award, Bank of America. Consistently hit sales goals for Bank of America. I was #5 in Southwest MO Reg for loan goals at Bank of America. The only Tech Supp Engr in the Advanced Tech Supp Group to be able to resolve issues at specialty banks in the West Indies regarding the BackEndMatch application at Jack Henry & Associates. I was one of two team members in the Tech Supp Engr Group that could set up and configure our ICE (Item Configuration Application) which tells the check and item scanners what type of item was scanned for 4|sight. INTERESTS Hiking, Camping, Canoeing, History, Nature, Animals, Baking, St. John’s Hospital “Blast From The Past” Volunteer Fundraiser for St John’s Hospital for 4 Years in a row and PC Gaming (I built my gaming PC and installed the OS and Software)