Shelia Benedict
Supervisor-contract Billing Contract Audit at Verizon Communications, Inc
Based in Broken Arrow, United States
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Seniority
Other
Department
Other
Location
Broken Arrow
Industry
Telecommunications
Company size
186
Contact information
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s•••••••@verizon.com
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Background
About Shelia Benedict
I have over 20 years of management experience leading successful high-performing teams. I am a highly motivated individual who strives for consistently and performing at a high level. In July I will reach a milestone with 10 years at Verizon where I have led two departments: Employee Business Expense and Contract Audit. Currently, I supervise 5 auditors who audit our legacy billing platform. My team performs pre-billing audits for our Enterprise customer base. We ensure the customer is billing per contract and eliminate customer disputes by validating rates and discounts when a circuit turns up in the billing stream.
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