Verified recordIT Services and IT Consulting

Shelli Coffin

Customer Experience Director at Capgemini

Based in Ludington, United States

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Seniority

Director

Department

Customer/Client Service

Location

Ludington

Industry

IT Services and IT Consulting

Company size

332K

Contact information

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s•••••••@••••••.com

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Background

About Shelli Coffin

As an Operations Manager, I have over 25 years of experience in IT and over 15 years of experience in leading and delivering transformational IT projects and programs in the cloud infrastructure domain. I have successfully managed multiple global virtual teams, spanning across Poland, Brazil, China, India, Slovakia, and Costa Rica, to meet business goals and objectives. I am a client-focused and high-performance leader, who is confident and dedicated to making a personal impact by motivating and inspiring global teams. I have a proven track record of driving sales revenue, improving efficiencies, and reducing costs through innovative and effective solutions. I have also built trusting relationships with stakeholders, engineering, and pre-sales teams, and handled any challenges and escalations with professionalism and resourcefulness.

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