Shelli Klingensmith
Team Lead Manager, Customer Care at Litera
Based in Pittsburgh, United States
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Seniority
Other
Department
Other
Location
Pittsburgh
Industry
Software Development
Company size
1.5K
Contact information
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s•••••••@litera.com
Phone
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Background
About Shelli Klingensmith
Dynamic Customer Experience Leader with a proven track record of driving high performance across startup and enterprise environments. Recognized for cultivating collaboration, fostering team empowerment, and guiding with transparency and optimism. Adept at building strong relationships with both colleagues and customers, delivering personalized, high-impact support grounded in product expertise, honest communication, and a commitment to continuous improvement. Leads with empathy, clarity, and an unwavering customer-first mindset.
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