Sheraz Abbas
Senior Analyst at Hcltech
Based in Lucknow, India
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Seniority
Staff
Department
Information Technology
Location
Lucknow
Industry
IT Services and IT Consulting
Company size
258K
Contact information
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s•••••••@hcltech.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sheraz Abbas
Experience with all aspects of hardware & network design, Knowledge of inventory management, ERP management. Knowledge in ITSM ticketing, SLA management, Major Incident Management, Change Management, Root Cause Analysis (RCA), Problem Record, Problem Task, SolarWinds, ServiceNow, Cisco Meraki, GTT Ethervision, Velo, Tidal Automation Tool, etc. Ability to maintain optimum system performance and achieve maximum operational effectiveness by means of innovative planning, technical support and cost effective solutions. Adept at installing and maintaining computer systems for businesses and individuals.
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