Sheri Birk

Background

About Sheri Birk

Sheri is a versatile and achievement-driven Sales/Consulting, Product and Client Services Professional with experience managing Fortune 500 and hi-profile clients and projects. She demonstrates outstanding expertise in staff leadership and communication and has proven advanced abilities in team leadership, project management, account management, operations/process, product management and fulfillment services. Sheri blends sound judgment with innovative thinking, and leadership to ensure first-rate customer satisfaction. She optimizes service delivery through creative problem solving, critical thinking skills, and strong decision-making capability. She merges solid interpersonal and communication skills to maintain strong customer relationships both internal and external. Ownership and accountability are at the core of her success, contributing to achieving results. Sheri's career has been built in the prepaid card industry with experience in gift cards (Visa, MasterCard, American Express, Discover and closed loop), incentives and GPR cards. Experience with these products range from account management, production and operations, project management and sales. Evolving from the prepaid card space, Sheri has been with Visa Direct since 2019, building the product solution design team, establishing processes, providing structure to the client onboarding experience and increasing knowledge of Visa Direct and money movement. At present, Sheri is leading the Sales Delivery team for NA Visa Direct, driving client launches, shortening time to revenue, scaling programs to revenue expectations, and ensuring newly signed clients are supported from contract signing through program scale.