Sherry Wang
Senior Customer Success Manager at Rival Technologies
Based in Richmond, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Richmond
Industry
Software Development
Company size
51
Contact information
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s•••••••@rivaltech.com
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Background
About Sherry Wang
I love building relationships, solving problems with people, and taking complex projects from planning to launch and beyond! My superpower is staying calm under pressure. When things get tricky, I think creatively and work with others to find a solution. Over the years, I’ve focused on driving customer satisfaction, improving team efficiency, and delivering business outcomes. Whether it’s optimizing processes, supporting retention and engagement, or leading high-performing teams, I enjoy turning challenges into opportunities. I transitioned from hospitality into SaaS to combine my passion for client relationships with my love of tech 🤓. Today, I manage strategic accounts, partner with senior stakeholders, and always look for ways to create value for both clients and my team. If you’re interested in customer success, strategic account management, or building meaningful client partnerships, I’d love to connect!
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