Shevantha Perera

Background

About Shevantha Perera

About Me Over the past decade, I’ve built a career grounded in hospitality management, delivering exceptional guest experiences and operational excellence. My journey has been one of resilience and growth, spanning roles from commercial cleaner during the pandemic to Duty Manager at prestigious establishments like Hotel Chadstone and Novotel Geelong. My Mission I aim to inspire hospitality professionals and entrepreneurs to realize their potential through strategic planning, operational efficiency, and a relentless focus on quality. What I Do I specialize in: → Driving team performance and fostering positive workplace culture → Streamlining operational systems to improve efficiency and profitability → Coaching emerging professionals to thrive in dynamic environments → Innovating hospitality practices to meet evolving guest expectations My Results by the Numbers → Successfully managed operations in a top-tier hotel with over 250+ rooms → Delivered consistent improvements in guest satisfaction scores (90%+ ratings) → Trained and led teams of 50+ staff to exceed performance KPIs → Contributed to a 25% boost in occupancy rates during off-peak seasons My Story Starting from humble beginnings, I’ve worked my way up, gaining firsthand experience across all levels of the hospitality industry. This has equipped me with the unique ability to connect with people, solve challenges, and inspire success from the ground up. If you’d like to learn more about my journey or explore potential collaborations, let’s connect!