Shilpa Shivkumar

Background

About Shilpa Shivkumar

Currently Working as operations manager at Sodexo@Google Till July 2023, led the workplace food program and managed large scale operations being part of global real estate and facilities at SAP India. Driven and experienced hospitality professional with a demonstrable track record of achieving service excellence in Corporate Services and third-party partnerships. Associated for 8 years with SAP Labs India Pvt Ltd as Assistant Manager Global Estate & Facilities till 2020. Overall 13+ years of working experience including hospital, wellness & workplace catering services. Managed large scale catering operations I Contract management & KPI I Budgeting I Optimization I new food program mobilization I Sustainability I Vendor management I Large scale event coordination I FSMS ISO certification implantation I Supplier Statutory Compliance I Effective Time management I Focus on Employee experience (Hx) I Transition management l Quick Learner Effective maintenance of service standards and operational policies, planning & implementing effective control measures to optimize running costs of the department. Recognized for outstanding organizational skills, creativity, artistic display, public relations and an ability to consistently exceed management expectation. Proficient in inventory management and maintenance of a safe & hygienic environment. Proven ability of operations excellence and delivering value-added customer service by providing customized services as per requirements.