Shine Francis
Customer Operations Manager at Microsoft
Based in Bengaluru, India
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Seniority
Manager
Department
Operations
Location
Bengaluru
Industry
Software Development
Company size
233K
Contact information
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s•••••••@news.microsoft.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Shine Francis
I am a results-oriented and experienced operations manager with over 12+ years of extensive exposure and a proven track record of improving overall operations within a process; targeting a strategic/ leadership role in Order Management, Pricing & Operations Management Domains. Demonstrated a track record of excellence in identifying process improvement opportunities, implementing best practices, and optimizing pricing processes for enhanced efficiency. Possess exceptional skills in training and mentoring team members engaged in pricing operations, offering expert guidance on pricing methodologies, tools, and techniques. Fostered successful collaboration with cross-functional teams including sales, marketing, finance, and product management to develop pricing strategies that effectively align with overarching business goals.
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