Verified recordAirlines and Aviation

Shiv Saran Singh

Support Analyst at Indigo Interglobe Aviation Ltd

Based in New Delhi, India

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Seniority

Staff

Department

Operations

Location

New Delhi

Industry

Airlines and Aviation

Company size

41K

Contact information

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Email

1 credit

s•••••••@goindigo.in

Phone

5 credits

+91 ••• •••• ••••

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Background

About Shiv Saran Singh

With over 9 years of experience in IT Service Operations and Technical Support, I specialize in delivering seamless support across Windows environments, cloud infrastructure, and on-premise systems. As a Microsoft Certified AZ-104 Administrator, I bring deep expertise in managing Azure resources, optimizing performance, and ensuring operational continuity.Currently serving as a Support Analyst at IndiGo (Digital, ISC), I lead initiatives in remote support, incident management, and technical hiring coordination, contributing to the success of enterprise-wide service delivery. My role involves close collaboration with cross-functional teams, including shift managers and ITSM professionals, to drive efficient resolution of technical issues and streamline onboarding processes.

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