Verified recordFinancial Services

Shivani Bakshi

IT Project Manager Ii, Project Services at Charles Schwab

Based in Austin, United States

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Seniority

Staff

Department

Information Technology

Location

Austin

Industry

Financial Services

Company size

34K

Contact information

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Email

1 credit

s•••••••@aboutschwab.com

Phone

5 credits

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Background

About Shivani Bakshi

I am a versatile Project/Program Manager with 9+ years of international experience in spearheading the strategic direction, team development, and stakeholder engagement of large-scale projects focused on customer-centric success. I am passionate about driving greater company impact by engaging high-performing teams via purposeful business planning and turning high-level visions into an operational reality. I have a history of success in managing projects and have led the recruitment and engagement of over 10 Million unique customers. My goal is to continue to inspire, educate and motivate professionals, clients, and stakeholders in growing the “process improvement arm” of companies. I have a passion for setting up the right people, processes and tools to enable high-quality execution with a proven track record in helping departments increase revenue and savings. For example, I have freed up 30% of employees’ time by identifying areas for improvement and removing process redundancies. To do this, I am solutions and data-focused with a “people-first” attitude. This requires leveraging interpersonal communication that is underpinned by strong leadership service and problem-solving. • Life-long learner with a large appetite for podcasts listening • Process-improvement nerd with a knack for analyzing data • International professional with experience living and working in 3 different countries • Leader and dot-connector for cross-functional stakeholders and teams • 2x President’s Circle Award winner (selected among 1,500 employees) Key Words: PMP Certified, Project Management, Customer Engagement, CRM, Marketing, Agile & Waterfall Methodology, International Business, Stakeholder Management

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