Shoaib Mohammad

Background

About Shoaib Mohammad

I started my corporate career in 2012 just after completing my graduation. I completed my graduation from Kashmir University and started with Genpact India, as a Credit Card Fraud Analyst (TD Canada Trust). Later in 2013 I joined American Express India, in the same role i.e. Credit Card Fraud Analyst. I joined Omniglobe International Pvt Ltd (Now STI International) as a telecommunications Fraud analyst. I was promoted to a role of team controller there and used to handle real time PBX (Private Bank Exchange) fraud. In 2017, I joined The Royal Bank of Scotland (NatWest Group) as an Investigations Officer in PPI (Payment Protection Insurance) Mis-selling Investigations team. I later on got an opportunity within the same team to become a process trainer. In 2021 I was transferred to a different team n Financial Crime where we had to do review on the customer's CDD (Customer Due Diligence) files. Working there for almost a year I got an opportunity in the Financial Crime Learning and Development team and moved there as a Fin Crime Learning and Development Facilitator. I am currently in this role and I have really found it amazing to impart the knowledge in the new hires. I deliver New Hire Induction training and also deliver domain/process training for internal Financial Crime departments (AML/CDD).Overall, I have skills like Credit card fraud analysis, Charge back analysis, Telecommunications fraud analysis, Private Branch Exchange (PBX) hack analysis, PPI Investigations (Credit Cards), Customer Due Diligence/KYC, Anti Money Laundering, Financial Crime, Learning and Development, Trainer.