Shravya Ailoni

Background

About Shravya Ailoni

I am an International Business student with a strong background in operations customer relations and data analytics. My career journey has taken me from civil engineering to the dynamic world of global business strategy and customer success where I leverage data-driven insights to drive business growth. With hands-on experience as an Operations Lead for US clients a Customer Relationship Manager and a Teaching Assistant I have developed expertise in business strategy CRM process optimization and customer engagement. My technical skills include Power BI Excel Business Analytics and QuickBooks allowing me to analyze complex datasets and enhance decision-making. 🏆 Achievements & Recognition: ✔ Best Employee of the Year (2022) ✔ Top Performer of the Project (2021) ✔ Professional Graduate Trainee Award (2018) 🔹 Key Skills & Expertise: ✅ Business Strategy & Operations ✅ Customer Relationship Management (CRM) ✅ Data Analytics & Reporting (Power BI Excel) ✅ Process Optimization & Efficiency ✅ Onboarding & Customer Success ✅ Social Media Promotions I am passionate about leveraging technology strategic thinking and customer insights to enhance business operations and deliver exceptional results. Open to networking collaborations and opportunities in business analytics operations and strategy.