Shree Rotkar

Background

About Shree Rotkar

A results-driven Technical Support professional with 4 years of experience in providing exceptional customer service and technical support in the e-learning industry. Skilled in diagnosing and resolving complex technical issues and delivering effective solutions to clients. Demonstrated ability to communicate technical information to nontechnical users. Demonstrated proficiency in data analytics tools such as Advanced Excel, Tableau, Power BI, and SQL, utilizing these skills to extract insights from data and make data-driven recommendations. Developed personal projects utilizing both cloud computing and data analytics skills, such as setting up a cloud-based data warehouse and creating visualizations using Tableau or Power BI. Conducted research and stayed up-to-date on the latest AWS technologies and best practices related to EC2 instances, storage, and VPCs, demonstrating a passion for continuous learning and improvement. Developed personal projects utilizing EC2 instances, storage solutions such as S3, and VPCs, applying best practices for security, scalability, and cost optimization. Collaborated with peers on projects that required both cloud computing and data analytics skills, providing insights and suggestions for optimizing resource utilization, improving security, and reducing costs while also delivering data-driven insights to inform decision-making.