Shreedhar Manda

Background

About Shreedhar Manda

A versatile and achievement-driven professional with about 10 years of experience in driving strategy, operational excellence, managing end-to-end IT operations and leading digital transformation initiatives. Expert in ensuring adherence to SLAs, optimizing processes to enhance quality and implementing strategies that align with organizational goals and drive business success. Broad spectrum expertise across multiple roles in Automotive Production, Strategic Executive Assistance & Digitization IT across global geographies while working with multi-cultural cross functional teams. Pioneered setup of the Africa Asia Pacific (AAP) Region IT team while aligning with the organizational goals of best customer experience, efficiency via standardization, cost effectiveness & central steering. Divergent & value-based outlook with excellent leadership & and mentoring skills for managing the team members, thereby motivating peak performances and transforming the company’s vision into reality; innate flair for accepting challenges with capability to work under pressure and meet targets/ deadlines. Digital Transformation Leadership in driving out of the box initiatives, leveraging cutting-edge technologies such as cloud computing, automation, and AI to modernize processes operations and improve outcomes. Showcased excellence in managing end-to-end IT processes, including incident management, change management, and problem resolution. Successfully implemented process improvements that reduced downtime and improved system reliability. Extensive experience in developing, negotiating, and managing SLAs with internal and external stakeholders. Consistently exceeded service performance targets by ensuring adherence to SLA commitments. Expertise in managing vendor relationships and ensuring the alignment of vendor performance with organizational goals. Strong ability to collaborate with cross-functional teams and stakeholders to drive IT initiatives and support business growth. Proven track record of managing IT budgets effectively, optimize resource allocation, and achieve cost savings through process optimization and strategic vendor partnerships. Focused on improving user satisfaction by implementing service enhancements, streamlining support processes, and deploying user- centric solutions that meet the evolving needs of the business.