Shrey Patel

Background

About Shrey Patel

Cybersecurity and digital forensics professional with hands-on experience in technical support, incident response, threat detection, and network security. Skilled in digital investigations, CDR analysis, memory acquisition, and forensic tools like FTK, Magnet AXIOM, Volatility, Cellebrite UFED, Wireshark, and Nmap. Currently a Technical Support Advisor II at Concentrix, resolving complex technical issues and improving customer satisfaction. Previously worked as a Technical Analyst & Investigator at CID Crime & Railways, providing forensic expertise, analyzing digital evidence, and supporting investigative teams. Certified in Fraud Examination & Forensic Accounting (Seneca College), Cyber Security Analytics (Mohawk College), and a B.Tech in Computer Science with Cyber Security (RRU), with additional training in cloud, network, and SOC operations. Technical Skills: Digital Forensics, Memory & Malware Analysis, Incident Response, SIEM, Vulnerability Management, Network & Cloud Security, FTK, Magnet AXIOM, Volatility, Cellebrite UFED, Wireshark, Nmap, BurpSuite, Kali Linux, Windows, Ubuntu. Soft Skills: Problem Solving, Critical Thinking, Team Collaboration, Adaptability, Technical Support, Documentation, Time Management. Passionate about leveraging technical expertise and investigative skills to strengthen cybersecurity defenses and support forensic investigations.