Shreya Agarwal
Delivery Head at Transfunnel Consulting
Based in Bangalore Urban district, India
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Seniority
Director
Department
Operations
Location
Bangalore Urban district
Industry
Business Consulting and Services
Company size
83
Contact information
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s•••••••@transfunnel.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Shreya Agarwal
5+ years of experience working in B2B SaaS companies- Interacted with 80+ Indian and global enterprises spread across 10+ verticals- Independently created 100+ comprehensive no-code custom workflows- Given 100+ product demos & training- Onboarded 500+ users- Troubleshot & addressed customer queries- Ensured good C-SAT Expertise in playing various roles involved in the Customer Lifecycle Management. From pre-sales consulting, doing feasibility checks, giving product demonstrations, documenting the scope to digitalizing customer's requirements, addressing customer queries, providing them support & conducting end user training. Thus ensuring customer success and loyalty. My proficiency and frequent positive customer feedback gave me recognition and opportunities to handle the most complicated bagged projects. My job in Capgemini as a Software Engineer & frequent SQL & C++ courses during college days have made me technically sound. The desire of being self-sufficient & independent paved my way to becoming a tutor during my B.Tech days.
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