Shrinivas Pathak

Background

About Shrinivas Pathak

Senior professional with Customer Service, Order Fulfilment, Commercial Operation, having experience in Shared services and international experience with a strong functional knowledge and people leadership capability, having worked in top notch companies. Over the course of over 19 years of experience, I gained rich experience in diverse areas in Customer Services, Order Fulfilment, E2E process throughout their lifecycle along with effective inventory deployment to ensure on-time and in-full delivery of customer orders. I have been in leadership roles, including led the multiple projects-new process setup, in cross functional roles. E2E complaint management process efficiently within SLA / TAT and effectively as this has direct impact on revenue recognition and Inventory. Adept in planning, techno-commercial negotiations, scheduling and handling multiple warehouses for material dispatch across locations. Expertise in cost reduction, strategy planning dealer management, credit control, debtor analysis, receivables management, collection and recovery.