Shrishail Patil
Specialist-product Support at Verint
Based in Pune, India
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Seniority
Staff
Department
Information Technology
Location
Pune
Industry
Software Development
Company size
4.3K
Contact information
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s•••••••@verint.com
Phone
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Background
About Shrishail Patil
Good knowledge of Nice Recording solution (NIM, Engage versions).• Expertise in Voice/Screen Recording, Playback & Archiving Troubleshooting.• Knowledge of Nice Recording Solution integration with Cisco, Avaya, InContact PBX.• Support different solutions on NICE InContact Cloud platform.• Well versed with Implementing/Upgrading NICE versions. • Hands-on experience of Cisco Unified Call Manager (CUCM) for Cisco IP telephony network infrastructure.• Hands-on experience in working with Cisco2811 router, Cisco 3550,3750 switches, Cisco 7941, 7942, 7961, 7962, 7965 IP phones.• Well versed with Implementing Dial Plan, Configuring Gateway, Configuring End User and Troubleshooting the VOIP network.• Effective communicator with good problem solving & client servicing skills.
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