Shunichi Handa
Account Success Manager at Autify
Based in Tokyo, Japan
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Seniority
Staff
Department
Sales & Business Development
Location
Tokyo
Industry
Software Development
Company size
88
Contact information
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s•••••••@autify.com
Phone
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Background
About Shunichi Handa
Areas of expertise: customer strategy, customer success, change management, setting up a CS organisation, B2B At Bytedance, he was responsible for the overall customer strategy in Japan for the remote work collaboration platform Lark, an enterprise SaaS product. Passion for driving user engagement and change management, accountability for improving CLV, MRR and ARR. Deployment of customer-centric solutions through customer insights. Collaborate with international CS and development teams to deliver optimal customer experience. Experience in SaaS, from product launch to setting up CS organizations. He is also experienced in solving individual problems.
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