Shwetha Manjanna

Background

About Shwetha Manjanna

A seasoned and accomplished professional with around 14 plus years of industry experience in Project and People Management, along with hands-on in Cloud, Vmware, Storage, and Backup platforms.• 14 years of experience primarily covering IT Infrastructure Management and Service Delivery.• Experience in leading Enterprise Cloud,VMWARE, Storage and Data Protection services and operations.• Experience in various streams - Service Delivery Management, IT Infrastructure Management, Cloud Platform Client Relationship Management, Quality Management, and Project Management.• Managing Delivery Personnel, Operations, Service Improvements, Automation, Transitions, Escalations Management, Stakeholder Expectations are the key responsibility areas.• Extensive domain knowledge of ITIL-based service delivery.• Experience working with large teams across geographies, leading complex engagements • Effective communication, negotiation, analytical and problem-solving skills.• Manage availability, latency, scalability, and efficiency of Storage and Data protection infrastructure by instilling engineering reliability.• Experience in Scrum techniques and artifacts• Familiarity with Agile development methods and ability to work with Open Source software packages.• Defining the project’s schedule and scope while balancing this with timely and regular value deliveries and organizing and leading working and project status meetings.• Delivering Agile projects that offer outstanding business value to the users.• Supporting the product owner in managing communications with stakeholders, managing customer’s expectations for deliverables, and implementing an effective project governance system.• Proven Project and Process management skills