Siddharth Khade

Background

About Siddharth Khade

Account Delivery Manager professional with CSM Certification and around 14 Years of experience in IT Services and Delivery. • Experience spanning Account Management, Delivery Management, Solutions Delivery, Business Development, Application Development & Maintenance using a Global Delivery Model & People Management. Experience includes-> 3 years as an Account Delivery Manager for offshore team size of around 60 Team Members for one of US based fortune 500 company working in insurance brokerage domain having business in all continent-> 2 years as an offshore Project Lead, Handling deliveries for 5 different Mainframe Development and Support projects working in Agile as well as Waterfall Model for one of US Based fortune 500 company working in Banking and Credit card industry-> 2 years as an onshore Team lead and Coordinator at client location (Bloomington, IL, USA) for one of fortune 500 Company which is one of top Insurance player in USA-> 5 years as a Subject Matter Expert (SME), Mainframe Developer and Onsite Coordinator for offshore team of size 8 FTR at client location (Bloomington, IL, USA) for one of fortune 500 Company which is one of top Insurance player in USA-> 2.5 years at offshore as a Mainframe developer and System Analyst.• Has worked in various capacities over the years like Delivery Manager, Project Manager, Scrum Master, Project Lead, Team lead, Test Data Lead, Onsite Coordinator, System Analyst, Developer at both offshore and onsite locations.• Currently working as offshore Account Delivery Manager for one of fortune 500 company (Portfolio size around $9.00 MN).• Responsible for end to end Financial management of account right from SOW creation to Resource Planning & Forecasting, Delivery Milestones, Resource Burn under each SOW and Invoicing.• Responsibly managing multiple teams, recruitment, financial management, various project deliveries, resource management, performance reviews and client relationship for two offshore accounts.• Faced Internal and External Audits and tracked findings to closure.• Well versed with Agile/Waterfall/ISO/CMM/ITIL processes.• Passionate about customer satisfaction through flawless delivery. Skilled in customer expectation management, identification and pursuit of opportunities and implementing action plans to improve productivity, utilization and increase profitability.• A good team player, good listener, having sincerity and restless dedication towards work, strong mentoring, communication and presentation skills.