Sidique Turay

Background

About Sidique Turay

I am a highly proficient information technology leader with a proven track record of delivering change. I have an established record in managing virtual teams in diverse geographical locations ( & cultures) whilst maintaining a commonality of purpose, celebrating successful outcomes & learning from failure. I am able draw on my deep technical background to help establish a common understanding of purpose to fulfill the delivery of diverse business demands. I am SC Security cleared and ITIL qualified with 17+ years ITC and MSP sector experience. I have substantial experience driving continual service improvement by harnessing resources from a wide range of providers to deliver operational excellence using agile methodologies. I have a proven track record of leading complex enterprise transforming programmes and their successful migration to private and public cloud. Areas of Expertise: • Suppliers & Stakeholders Relationship • Vendor management, Evaluation & Selection • Team Leadership, Motivation & Development • Quality Management & Performance Evaluation • Managing complex multi-vendor matrix teams • Resource Planning & Line Management • New business acquisitions and Customer Onboarding • Account farming and business development • Decision Making • Problem Solving • SLA definition and reporting • Major Incident, Change and Problem management • Project and risk management • Service reporting, design, operation, and transition • Adherence to best practice principles & methodology