Siegfried Mau
Managed Services Consultant (Tier 2) at Msp Corp West
Based in Vancouver, Canada
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Seniority
Staff
Department
Information Technology
Location
Vancouver
Industry
Information Technology and Services
Company size
104
Contact information
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s•••••••@softlanding.ca
Phone
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Background
About Siegfried Mau
Information Technology Professional with over several years of experience supporting and managing IT infrastructure across cloud and on-premises environments. Proven expertise in Microsoft technologies including Azure, Office 365, Windows Server, Exchange Online, Intune, and Active Directory. I specialize in troubleshooting complex technical issues, implementing disaster recovery plans, and providing Tier 1, 2, and 3 support to ensure business continuity. Recognized as a problem-solver with a proactive mindset and a strong focus on delivering reliable, secure, and scalable solutions. Fully bilingual (English/Spanish) and comfortable working in multicultural teams and fast-paced environments. Currently based in Vancouver, BC. Key Skills & Technologies: Microsoft Azure Office 365 Administration Microsoft Defender for Endpoint Microsoft Exchange Online / On-Premise Windows Server (2012 – 2022) Active Directory / Group Policy Intune / Endpoint Manager Technical Infrastructure & Data Center Operations Disaster Recovery & Business Continuity Tier 1, 2 & 3 Technical Support Troubleshooting & Root Cause Analysis Technical Documentation & End-User Training Bilingual: English & Spanish
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