Seniority
Staff
Department
Finance & Accounting
Location
Winnipeg
Industry
Banking
Company size
96K
Contact information
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s•••••••@rbc.com
Phone
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Background
About Siham Chlait
I have a Master's degree in Industrial Engineering from École Marocaine des Sciences de l'ingénieur Rabat, where I learned how to optimize processes, improve quality, and reduce costs. I worked as a Bilingual Customer Service Representative at 24-7 Intouch and I’m working now as a banking advisor at RBC. My core competencies include Lean Six Sigma, Quality Control, and Supply Chain Management. In my current role, I provide excellent customer service to clients from various industries, such banking, retail, and travel. I communicate effectively in both French and English, and use my problem-solving and analytical skills to handle complex and diverse inquiries. I also contribute to the continuous improvement of the service quality and efficiency. I am passionate about delivering customer satisfaction and value, and I enjoy working with a diverse and collaborative team. I believe I can bring my skills, experience, and perspective to your organization, and help you achieve your goals and vision.
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