Silky Jain
Consultant at Deloitte
Based in Pune, India
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Seniority
Staff
Department
General Business & Management
Location
Pune
Industry
Business Consulting and Services
Company size
533K
Contact information
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s•••••••@deloitte.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Silky Jain
ServiceNow Developer with 5+ years experience • ServiceNow Developer/Administrator with experience on implementing Incident Management, Problem Management, Change Management,Knowlegde Management, Service Catalog, User Administration • ServiceNow Administration Certified. • Certified CIS-Discovery and CIS- Event management • Excellent knowledge in ServiceNow Scripting – Server side (Business rules, Script Include, UI Actions, UI Pages, UI Macros, Fix Scripts, Scheduled Job) and client side (Client script, UI Policies) • Workflows and Flow Designers • Notifications and email scripts • Service Level Management, Reporting, ACL • Data Management – Import Sets and Transform maps • Developing Service Catalog items, Order Guides • Custom Scoped Application • Basic Service Portal knowledge • Strong experience in different Web Technologies like HTML, CSS, JavaScript, Bootstrap • Having good knowledge and practice of Discovery, Event Management and Automated Test Framework
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