Verified recordFinancial Services

Simanta Sapkota

Banking Customer Service Advisor at Lloyds Banking Group

Based in Wolverhampton, United Kingdom

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Seniority

Staff

Department

Customer/Client Service

Location

Wolverhampton

Industry

Financial Services

Company size

63K

Contact information

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Email

1 credit

s•••••••@lloydsbank.co.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Simanta Sapkota

Dedicated, disciplined and highly motivated Computer Science graduate with a First-Class Bachelor’s degree from University of Wolverhampton. Experienced in developing websites and web applications using HTML, CSS, JS, React and managing databases such as MySQL. Worked collaboratively as part of team and demonstrated a strong knowledge in principles of software development. Currently employed at Lloyds Banking Group in Personal Banking as a Customer Service Advisor. Available to start working with a 30-day notice period. I have worked on various projects in my University such as Gamified Python Learning Web Application, Online Booking System, Creation of 3d games, etc, and have gained valuable skills and experience such as: • Worked under pressure and tight deadlines while mastering new software tools, showcasing the ability to adapt to new software and technologies. • Solved procedural and technical requests for customers, enhancing communication and problem-solving skills essential for aiding business system with their internal users. • Ensure uninterrupted and continuous reliability in a team of 11, empowering operational efficiency. • Developed a cloud-based web application quiz utilizing MySQL, React, JavaScript, CSS, HTML and python to teach python programming. • Utilized techniques to automate various parts of the quiz such as: automated assigning of points, user progression, levels, etc. • Data workflows were developed to track and measure user performance. If you think I may be a good fit for you company, please email me at smntsapkota@gmail.com or call me on 07490225188

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