Simi Johnson
Senior Onboarding & Support Specialist at Unleashd Technologies Ltd
Based in Langley, Canada
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Seniority
Staff
Department
Other
Location
Langley
Industry
Technology; Information and Internet
Company size
32
Contact information
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s•••••••@unleashd.ca
Phone
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Background
About Simi Johnson
SaaS professional with 8+ years of experience in customer onboarding, customer success management, SaaS implementation, and technical support. Skilled at guiding clients through seamless platform adoption, ensuring data accuracy, integrations, and retention. Currently serving as a Senior Onboarding & Support Specialist, I collaborate with sales, product, and data teams to deliver smooth implementations, resolve escalations, and optimize the customer journey. My strengths include process improvement, client training, documentation, and mentoring, all focused on creating a better customer experience.
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