Simon Butler

Background

About Simon Butler

I am a business analyst with service and process design experience, that facilitates and collaborates with colleagues and customers, listens attentively and absorbs detail, and focuses on the delivery of a consensus opinion.I am a considerate, inclusive and honest person who excels at collaboration and consultation.Business analysis experience:Collaboration on the capture of financial processes in consultation with operational staff and senior European stakeholders, gap analysis and anomaly identification, and realignment of processes to re-establish control measures to meet Sarbanes-Oxley best practice.Consultation with internal and external stakeholders and operational subject matter experts to transition and transform their business processes and services to ITIL delivered through IT managed service contracts.Process experience:Consultation, design and delivery of process, procedure, and systems models.Migration of ITIL Microsoft Word-Visio documents to BPMN models on ARIS.Delivery of RACI, RAPID, Role Description and a Governance documentation, used by the BT Global Services Assurance senior leadership team to drive accountability and responsibility down into operational teams.Service Design experience:Collaboration on design of Physical Infrastructure Access process enhancements developed using Agile and Waterfall methodologies.Collaboration on a review of Her Majesties Revenues and Customs (HMRC) import and export policies and system design documentation to elicit and manage system design requirements.Collation of design specifications, in consultation with customer stakeholders, to deliver a new service for road-based cargo movements between the UK and Europe, post Brexit.Project Management experience:Project management of public sector large scale, complex IT procurements.Project management of the delivery of system enhancements interlinking live declarations between air cargo companies and HMRC, on time and to budget.Coordination of a programme of work packages to support a global transformation programme. Including- Assessment and allocation of Business Analysts to packages based upon consultation with work stream senior stakeholders- Programme managing packages to delivery- Personal completion of work packages transforming the Operating model, Configuration, and Divestment work streams