Simon Dickson

Background

About Simon Dickson

An experienced ICT manager with 23 years’ experience managing all aspects of ICT, including networks, budgets and staff. I pride myself in my ability to communicate technical issues to both IT and non IT personnel, and I am committed to delivering excellent results. As well as local large scale IT project management, High levels or Helpdesk management and reporting meeting SLA’s and KPI’s.I am responsible for overseeing the operational management and day to day deployment of ICT Services that support learning and teaching and the business and administrative functions across the academies.I have to line manage the ICT Services staff in monitoring, coaching and training on network related hardware and software issues facilitating the efficient and effective ICT support program, Oversee the support of the MIS and other administrative systems used within the school from a technical support perspective, and where necessary support the MIS team in relation to its delivery, Manage, monitor and maintain the network infrastructure and related hardware and software across the Academy Developing existing systems and designing and implementing new systems and associated technologies across the whole of the Academies.