Simon Knight
Service Desk Team Lead at Miller Thomson Llp
Based in Okotoks, Canada
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Seniority
Manager
Department
Information Technology
Location
Okotoks
Industry
Law Practice
Company size
1.4K
Contact information
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s•••••••@millerthomson.com
Phone
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Background
About Simon Knight
I have over sixteen years of experience in the IT Technology field. Nine and a half of those years were spent in a technical support role I can succinctly log phone calls and escalations using industry-standard ticketing systems. I have created procedures for our teams, and have used excellent documentation to communicate and support those procedures.I have an affinity for learning new applications and guiding people through their use. I enjoy answering questions and empowering others in their use of technology. I'm always sought-after to answer questions, but I do an excellent job in helping people find the answers they're looking for on their own.
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