Simon Roy
Team Lead, Payments Advisors at Lightspeed Commerce
Based in Montreal, Canada
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Seniority
Other
Department
Other
Location
Montreal
Industry
Software Development
Company size
3.4K
Contact information
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s•••••••@lightspeedhq.com
Phone
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Background
About Simon Roy
Areas of Expertise: • Excellent interpersonal and communication skills in both English and French • Proficient in demonstrating tact and diplomacy • Customer relationship management • Customer advocacy • Ability to work both independently and in a team environment • Customer satisfaction • Conflict management • Extensive experience working with allied agencies and third party partners • Detail oriented • Troubleshooting • Expert in remaining calm in highly stressful situations • Capable of learning new processes and procedures quickly and efficiently while putting into practice
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