Simon Wood
Service Management Lead - Contract at Post Office Ltd
Based in Northampton, United Kingdom
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Seniority
Manager
Department
Operations
Location
Northampton
Industry
Retail
Company size
10001+
Contact information
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s•••••••@postoffice.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Simon Wood
Proven IT Leader across Service Management, IT Operations and Delivery covering a wide spectrum of Services, Technologies and Environments. Excellence in People and IT Leadership, Service Ownership and Improvement along with driving Application and Infrastructure Support Teams to deliver first class service to Stakeholders. Adept in ITIL Process Creation, Review and Improvement as well as experienced in transitioning Programmes and Projects into Business as Usual Services. An effective decision maker, influencer and negotiator with excellent communication skills and demonstrable experience of Service Excellence delivered to meet Business and Customer Requirements. Equally as comfortable working at all levels – CXX downwards across Strategic, Tactical and Detailed deliveries.
Decision-makers
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