Simona Ciumag

Background

About Simona Ciumag

With over a decade of experience in client services and data operations, I bring a strategic vision and a collaborative approach to my role as Director of Client Services Operations at YouGov. I am committed to fostering operational excellence, empowering teams, and aligning processes with organizational goals. My focus lies in enhancing client satisfaction through innovative problem-solving and strategic planning, ensuring our services consistently exceed expectations. At YouGov, I oversee the development and optimization of global coding teams, ensuring seamless integration across regions. By implementing robust quality control protocols, I have contributed to delivering reliable and accurate data solutions for our clients. My leadership is grounded in holistic team management and a dedication to continuous improvement, enabling impactful service delivery and fostering a culture of collaboration.