Simona Diciune
Senior Manager at Notified
Based in Lithuania
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Seniority
Manager
Department
General Business & Management
Location
Lithuania
Industry
Technology; Information and Media
Company size
1.2K
Contact information
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s•••••••@notified.com
Phone
5 credits+370 ••• •••• ••••
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Background
About Simona Diciune
As a Senior Manager at Notified, I lead a team of customer service specialists who support clients across the world. I am responsible for overseeing the contracting, billing processes, ensuring that we deliver best-in-class service and meet deadlines and expectations. I have a Bachelor's Degree in International Business from Vilniaus Universitetas, and I have completed multiple certifications and trainings in SAP HR, Lean Six Sigma, and Business English. I have a strong customer service background, with over two years of experience as a Senior Manager at Intrado, a global leader in cloud communications, and over a year of experience as a Manager, COS at the same company. I have developed a high level of multicultural awareness and adaptability. I am motivated by continuous improvement, customer satisfaction, and team collaboration.
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