Simona Vakar

Background

About Simona Vakar

Operations specialist of 5+ years with versatile data processing skills and customer-facing acumen. Strong team player with keen management and cross-organizational sense, always with a smile and welcoming attitude. Looking to join a hard-working collaborative team that takes pride in making a big impact for the customer, while constantly seeking ways to improve and learn. My record speaks for itself: • Super-organized. I live in a very logical and structured world and am accustomed to managing complex situations. I am efficiency-obsessed and enjoy prioritizing high volumes of competing requests. • Strong customer focus. I am rigorous and customer-centric, with patience and a smile. I have a consistent record of delighting customers through various communication channels, managing high-touch client relationships, and defusing difficult situations. • Responsible and reliable. I am a self-starter and take great pride in my work. I bring a positive can-do attitude and discipline with a view of someone who is always open to working on whatever comes my way.