Simone Brooks

Background

About Simone Brooks

I am an executive who excels in accurately assessing organizational and client needs and promotes enduring relationships through consistent, authentic and timely communication. I am a customer & contract manager who navigates contractual requirements to ensure the unspoken needs and nuanced requirements of clients are met without compromising compliance. I am passionate about communicating with clients to refine my understanding of both overt expectations and those less discernible. I identify hot buttons, bottlenecks and obstacles to provide timely resolutions. A talented builder of teams, I analyze individual customer requirements to understand how to best harness the talent, expertise, and rich cultural, personality and workstyle differences of team members ensuring diverse perspectives and contributions. I engage teams and clients at multiple levels of responsibility and translate complex concepts into digestible content. I delve into satisfaction levels and ask questions to discover the tough answers that lead to wild levels of success. I am eagerly pursuing career opportunities in diverse collaborative organizations seeking to make a difference that betters lives- that challenge my critical thinking skills and utilize my process-oriented, problem-solving, customer-focused mindset.