Simone Civati
Customer Success Specialist at Eleva
Based in Milan, Italy
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Seniority
Staff
Department
Customer/Client Service
Location
Milan
Industry
IT Services and IT Consulting
Company size
58
Contact information
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s•••••••@eleva.it
Phone
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Background
About Simone Civati
Senior engineer and Full Stack Developer for a long time in a wide variety of business applications (Banking, Web,TLC), enterprise software applications and mobile applications. Now I work as Customer Success Specialist and Software analyst. My main tasks include- Project management - QA and Release Management - Interface with the Sales department on incoming customers and projects - Customer interface - tech team - Definition and control of the project scope - Resources management - monitoring of strategic KPIs Reporting and communication activity toward both the upper management, and the end user, and for the development of the project communication plan.
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