Simone Cools

Background

About Simone Cools

Aspiring IT Professional with a diverse background in pursuit of multiple CompTIA and Microsoft certifications. Skills including but not limited to computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise and follow leadership directives at appropriate times. KEY SKILLS o Install and implement wireless networks, and various topologies o Setup and configure computer hardware, software, systems, networks, printers and scanners o Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues o Virus and malware mitigation, cleaning infested computers and implementation of Encryptions o Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications o Familiarity with cloud concepts and basic understanding of cloud services. o Understanding of basic networking concepts, including VPCs and subnets. o Awareness of basic security principles in cloud computing.