Simone Pisano
Senior Customer Success Analyst at Mastercard
Based in Prague, Czech Republic
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Seniority
Staff
Department
Customer/Client Service
Location
Prague
Industry
IT Services and IT Consulting
Company size
47K
Contact information
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s•••••••@mastercard.com
Phone
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Background
About Simone Pisano
Data-driven Senior Customer Success Analyst with deep expertise in loyalty SaaS solutions and e-commerce ecosystems. Skilled at translating complex client requirements into actionable product enhancements and delivering impactful insights through advanced reporting and analytics using SQL, spreadsheets, and leading BI tools. Proven track record of optimizing workflows, driving adoption, and fostering cross-functional collaboration at global organizations including Mastercard (SessionM), eBay, and Neoris. Certified AWS Cloud Practitioner and CAPM professional with Lean Six Sigma Green Belt training, passionate about leveraging data and technology to maximize customer value and deliver measurable business outcomes. Based in Prague with extensive international experience.
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