Simran Arora
Consumer Support Lead (Etw) at Nike at Apex Systems
Based in Cornelius, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Cornelius
Industry
IT Services and IT Consulting
Company size
14K
Contact information
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s•••••••@apexsystems.com
Phone
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Background
About Simran Arora
Customer Support Lead with more than 4 years of experience in delivering exceptional service to elite clientele. Adept at mentoring support staff, optimizing processes, and collaborating with cross-functional teams to enhance the overall consumer experience. Possess a robust academic background with a master’s degree in commerce, focusing on International marketing. Resolving complex customer issues and driving continuous improvement. Proficiency in Microsoft Office Suite. Passionate about leveraging technology, languages, and innovative strategies to lead teams and advance organizational goals in the consumer support industry
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